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Website Terms, Terms of Use and Privacy Policy

Welcome to the website of Café Café Group Ltd. hereinafter: "the Group” or the “Website”.

Use of the Website is subject to the terms set forth in these Terms and constitutes your agreement, as the user, to act in accordance with these provisions and with any applicable law.

 

1. User Undertaking

When using the Website, you undertake:

1.1. Not to make any unlawful use of the Website.

1.2. Not to provide false information or use a false identity.

1.3. To refrain from making any commercial use of the Website, including advertising, distributing spam, surveys or lotteries.

1.4. Not to duplicate, copy, transmit, modify, damage, remove, lease or distribute the Website’s content or design.

1.5. Not to send viruses, harmful software or files that may damage the Website, its users or third parties.

1.6. Not to perform any action that may infringe the Group’s rights, including trademarks, goodwill, commercial information or technology.

1.7. Any use that exceeds the above constitutes a breach of these Terms and may result in legal action.

 

2. Limitation of Liability

2.1. The Group makes efforts to ensure that the information on the Website is accurate; however, errors or inaccuracies may occur, and the information on the Website should not be regarded as advice or as any undertaking by the Group.

2.2. Images, illustrations and simulations on the Website are for illustration purposes only.

2.3. The Group shall not be liable for any direct or indirect damage resulting from use of the Website, including damage to computer systems, data or equipment.

 

3. Privacy and Data Security

3.1. When using the “Contact Us” form, the user voluntarily provides information such as name, phone number, email address and the content of the inquiry.

3.2. The information will be stored in the Group’s database and used for handling the inquiry, customer service, service improvement, and, in the event of explicit consent, also for marketing communications.

3.3. The Website may use Cookies for usage analysis, content personalization and improvement of the user experience.

3.4. The Group will not transfer the information to third parties, except where required by law or for the purpose of providing the service.

 

4. Intellectual Property

4.1. All rights in the Website and its content — including texts, images, graphics, designs, logos, brand names and software code — are reserved to the Group or to third parties that have granted it a license.

4.2. No use may be made of these rights without the Group’s prior express written approval.

4.3. The trademarks appearing on the Website are protected, and any use thereof requires written approval.

 

5. Changes to the Terms and the Website

5.1. The Group may update these Terms or the Website content at any time, at its sole discretion and without prior notice.

 

6. Jurisdiction

6.1. These Terms shall be governed exclusively by the laws of the State of Israel.

6.2. Exclusive jurisdiction over any dispute relating to use of the Website shall be vested solely in the competent courts of the Tel Aviv–Jaffa District.

 

7. Miscellaneous

7.1. These Terms are written in the masculine form for convenience only, but apply to all genders.

7.2. These Terms constitute the entire agreement between the Company and the user regarding use of the Website.

 

8. Privacy Policy

The Group respects the privacy of users of its website and operates in accordance with Israeli privacy protection laws, including the Protection of Privacy Law, 5741–1981, and the regulations enacted thereunder.

This document sets out the Privacy Policy applicable to use of the Group’s Website, including when submitting details, sending inquiries to customer service and using other online services available on this Website.

 

8.1. Collection of Information

 

The Group may collect various types of information:

Information provided voluntarily - details provided by the user through forms, such as name, phone number, email address, content of a customer service inquiry and similar information. 

Technical information - information regarding browsing activity on the Website, IP address, browser type, operating system, device language, browsing time and actions performed on the Website. 

Cookies - the Website uses cookies and statistical tools for the purpose of improving the user experience, personalizing content and analyzing user behavior. 

 

8.2. Use of Information

 

The Group uses the information collected for the following purposes:

Responding to inquiries and improving service; 

Internal statistical analysis; 

Improving the user experience on the Website and personalizing content; 

Sending updates or offers, subject to the user’s consent, where required by law; 

Retaining information in accordance with legal requirements and/or for information security purposes; 

Managing customer clubs, where the user has registered for them separately. 

 

8.3. Transfer of Information to Third Parties

 

The Group will not transfer personal information to third parties except in any of the following circumstances:

For the purpose of operating the Website services through service providers on its behalf, such as hosting services, customer service and tracking technologies; 

In accordance with legal requirements or a court order; 

In connection with legal proceedings; 

In the event of a merger or sale of the Group’s operations. 

 

8.4. Data Security

 

The Group takes reasonable and customary measures to protect users’ personal information. However, the Group cannot guarantee absolute immunity of the data.

 

8.5. User Rights

 

The user has the right to review the information collected about them and to request its correction or deletion, in accordance with the provisions of the law. For inquiries, please contact us by email at: cafecafe@cafecafe.co.il or through the Contact Us form on the Website.

 

8.6. Changes to the Policy

 

The Group may update this Privacy Policy from time to time, and the updated policy will be published on the Website. Use of the Website after such change constitutes consent to the updated policy.